Frontline Medical Transit

Last updated: August 26, 2026

Frontline Medical Transit Terms of Service

Frontline Medical Transit ("we," "us," or "our") owns and operates frontlinemedicaltransit.com and other sites linking to these Terms of Service (individually, the "Site", and collectively, the "Sites"). Through the Sites, Frontline Medical Transit provides various offerings, information, and resources related to the products and services available on our Sites (each a "Service" and collectively, the "Services"). References to the Sites include the Services.

Frontline Medical Transit may change, suspend, modify, or discontinue all or any part of the Sites in its sole discretion with or without notice. Frontline Medical Transit is not liable if all or any part of a Site is, for any reason, unavailable at any time or for any period. Frontline Medical Transit reserves the right to block or deny access to any of the Sites to anyone at any time for any reason.

General Terms

These Terms of Service ("Terms") are an agreement between Frontline Medical Transit and the individuals that use the Sites ("users," "you," or "your"). The Terms govern your access to and use of the Sites. Subject to your full and ongoing compliance with these Terms, Frontline Medical Transit hereby grants you a limited and revocable right to access and use the Sites, solely for their intended purposes. By using or accessing the Sites, you represent and warrant that you are of legal age to accept these Terms and form a binding contract with Frontline Medical Transit.

PLEASE READ THESE TERMS CAREFULLY. BY ACCESSING ANY PAGES ON THE SITES OR USING ANY SERVICES MADE AVAILABLE THROUGH THE SITES, YOU EXPRESSLY AGREE THAT YOU HAVE READ, UNDERSTAND, AND AGREE TO THESE TERMS. DO NOT USE THE SITES IF YOU DO NOT AGREE TO THESE TERMS.

Changes to the Terms

Frontline Medical Transit reserves the right to update or modify these Terms at any time, with or without prior notice. Any such changes will become effective upon the earlier of (i) the first time you use the Sites or Services with actual notice of the change(s), or (ii) 30 days after the change(s) are publicly posted on the Sites. We encourage you to review these Terms frequently to stay informed of any changes.

Account Access and Security

You may be required to register and create an account to access some content and functionality on the Sites. You are responsible for maintaining the confidentiality of your account and password. You agree to notify Frontline Medical Transit immediately if you become aware of any unauthorized access to or use of your account. Any information you provide to Frontline Medical Transit must be correct, current, and complete.

User Content

The Sites may contain Services that allow you and others to post, submit, publish, display, or otherwise transmit various information and materials ("User Content"). You are solely responsible for any User Content you submit. By posting User Content, you grant Frontline Medical Transit a non-exclusive, royalty-free license to use, reproduce, and display such content in connection with operating the Sites.

Prohibited Conduct

You agree not to use the Sites to: (a) violate any applicable law or regulation; (b) transmit any harmful, offensive, or disruptive content; (c) impersonate any person or entity; (d) interfere with or disrupt the Sites or servers; (e) attempt to gain unauthorized access to any portion of the Sites; or (f) engage in any conduct that restricts or inhibits anyone's use or enjoyment of the Sites.

Intellectual Property

The Sites and their entire contents, features, and functionality are owned by Frontline Medical Transit and are protected by United States and international copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, or create derivative works of any material from the Sites without our prior written consent.

Disclaimer of Warranties

THE SITES AND SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. FRONTLINE MEDICAL TRANSIT DISCLAIMS ALL WARRANTIES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, FRONTLINE MEDICAL TRANSIT SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATED TO YOUR USE OF THE SITES OR SERVICES.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts located in California.

Privacy

Your use of the Sites is also governed by our Privacy Policy, which is incorporated into these Terms by reference.

SMS Terms of Service

Website: frontlinemedicaltransit.com | Last updated: August 26, 2026

1. How to Opt In to SMS Messages

To receive SMS/text messages from Frontline Medical Transit, you must provide explicit consent using one of the following methods:

  • Online Form: Visit frontlinemedicaltransit.com/request-ride or frontlinemedicaltransit.com/contact, enter your mobile phone number in the designated field, check the SMS consent checkbox, and submit the form. By doing so, you expressly consent to receive SMS messages from us.
  • By Phone: Call us at (760) 218-2560 and verbally request to receive SMS updates for your transport.

By opting in, you consent to receive SMS/text messages from Frontline Medical Transit related to your transport requests, ride confirmations, scheduling updates, and general service communications. Consent is not a condition of receiving our services.

2. Message Frequency

Message frequency varies based on your ride requests and service interactions. You may receive messages related to:

  • Ride confirmations and reminders
  • Driver arrival notifications
  • Scheduling changes or cancellations
  • General service updates

3. Message & Data Rates

Message and data rates may apply. Please check with your mobile carrier for details regarding any fees associated with receiving SMS messages.

4. How to Opt Out

You may opt out of SMS communications at any time by replying STOP to any text message you receive from us. After opting out, you will receive one final confirmation message. To re-enroll, reply START or contact us directly.

5. Help

For help, reply HELP to any SMS message or contact us directly:

6. Privacy & Data Sharing

SMS consent and phone number will not be shared or sold to any third party or affiliates for marketing purposes. Mobile opt-in data and consent — including your mobile phone number, opt-in status, and any information collected as part of the SMS consent process — will not be shared, sold, rented, or disclosed to any third party or affiliate for any purpose whatsoever. This prohibition is absolute and applies without exception to marketing partners, advertisers, data brokers, and all other third parties.

Your mobile number is used solely to send you the service communications described in these Terms. Please review our full Privacy Policy at frontlinemedicaltransit.com/privacy for complete details on how we handle your personal information.

7. Supported Carriers

Frontline Medical Transit is not responsible for delayed or undelivered messages. Supported carriers include but are not limited to: AT&T, T-Mobile, Verizon, Sprint, Boost Mobile, MetroPCS, and U.S. Cellular. Carrier support may vary.

8. Changes to These Terms

Frontline Medical Transit reserves the right to modify these SMS Terms of Service at any time. Changes will be posted on this page with an updated effective date. Continued use of our SMS service after changes constitutes your acceptance of the revised terms.

Contact Us

For questions about these Terms of Service, contact us at [email protected] or call (760) 218-2560.